Website Migration
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Q: What does the website migration service include? Will my web site be safe?
A: The web site migration service that we are offering is free of charge (within a certain limit). We will move your site(s) to our super–modern cloud hosting platform without you needing to do anything. We know from experience that swapping hosting providers can lead to lost data and undesirable downtime. That’s the reason why we’ll do all that for you for free!We have highly professional administrators whose main assignment is to make certain that your site functions exactly as it did on your old hosting platform. The administrators are experts in transferring custom–built sites, as well as sites that are based upon famous applications such as WordPress and Joomla™.
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Q: Web site migration sounds like a lot of work. How much time will it take?
A: We strive to perform all web site migrations as fast as possible. Yet, we don’t have a set time frame for web site migrations. There are different things that you need to take into account – the actual size of your web site and the workload of our website migration team, etc. We always strive to implement each migration in less than 48 hours. With less sizeable sites, our staff typically manages to finish in under 24 hours.
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Q: My personal privacy is essential for me. What information do you need?
A: Yup. We will require the name of the web site that you want us to migrate. We’ll also need a means to log into your present hosting account so that we can get the files associated with your site.
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Q: The login info for my hosting account is sensitive. How can I rely on you?
A: User privacy is among our main priorities – because of this, both our payment page and our CP login page are protected with enterprise–level SSL certificates. We use security measures, which include, but are not limited to: physical, electronic and managerial procedures to safeguard the info that we obtain on the World Wide Web. And we have a very detailed and rigid Privacy Policy, which describes the types of information that we collect.
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Q: Will there be any downtime for my web site?
A: Nah. Your site will remain fully operational during the transfer. As soon as everything is completed on our end, we will tell you so that you can preview it and check for problems. If everything is fine, all you will have to do is change your domain name’s DNS settings.
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Q: Will my old web hosting provider need to provide any information/assistance?
A: While we migrate your web content, your web hosting provider will not be aware of the migration at all. We will not contact them in any way.
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Q: Does it make any difference what platform my current provider is using?
A: We can migrate your site from any web hosting provider or any Linux–driven web hosting platform given that we can receive access to the Control Panel and there is File Transfer Protocol access available.The only websites that we can’t transfer are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.