Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Answer Warranty

  • Our team of techs will do their best to reply to your help demands within up to 1 hour. If, however, the issue you have experienced requires the help of the Admin =Department,= we’ll address the ticket to the administrator in charge and will submit a note to tell you.

  • Top quality support service

  • Qualified Customer Assist Service

  • We will be online for you day and night to provide advices and tech support and to aid you with any difficulty that you might have while you are handling your virtual server. We can assist you with all installed in advance programs, such as your OS, server management panel (with regards to the VPS type) and the Web Hosting Control Panel created solely by our developers.

  • Intuitive help center

  • An Intuitive Help Section

  • A detailed and constantly updated collection of articles is incorporated into our custom–built Web Hosting Control Panel. It offers you quick tips about how to carry out all of the fundamental web site control tasks. The Help section offers you descriptive how–to content articles and step by step video training. You can open the Help zone by hitting the Help or Video buttons in the top right side of each Control Panel section.