Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • You can find nearly all the answers to your questions in the intuitive Help Center integrated into Best Host Cities’s Web Hosting Control Panel. It offers a rich database with frequently asked questions and exhaustive instructional articles contributed by our competent customer support staff.

  • Top quality support service
  • How–To Videos

  • We have prepared a selection of how–to video tutorials that detailedly display how to take care of a common problem associated with your web hosting account. You can find the video clips in the Help section.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 technical support service with a 1–hour ticket response time guarantee. Our team of trained tech support engineers will be available to you to attend to all the inquiries that you might possibly have. During non–peak periods, a response will be supplied in even less than 20 minutes.