Though this isn't the mainfactor to recognize a reliable web hosting supplier from a bad one or a reseller from an actual provider, the option to call and speak with a live person is an indicator that you aren't dealing with a one-person firm and that you can get in touch with somebody any time you're in need of help. The phone support for website hosting services may vary from general to expert, which means that the problems which can be resolved through a call differ based on the particular service provider. In the general case, these matters are simpler and feature billing or first level tech issues as more difficult tasks usually need a support ticket where both you and the sysadmins can follow the proceedings with a particular situation. Nevertheless, being able to phone call your supplier can save you considerable time and efforts for the countless tiny problems that may eventually show up at the time you manage your hosting account.

Phone Support in Web Hosting

Our web hosting packages offer telephone support 14 hrs per day even on official holidays, so if you do not have an account yet, you're able to call us and find out more about our solutions or if we will meet the system requirements for your websites. For your convenience, we have local phone lines in the United States, Great Britain and Australia, so you can call the number that is closer to you. In case you are a current customer, we will assist you promptly with all the general and billing issues as well as with numerous tech matters so as to save you time and efforts - we acknowledge the fact that sometimes it is much easier talk to a live person so as to get things done right away. Of course, some problems simply cannot be taken care of on the phone, so if this is the case you can use our ticketing system.

Phone Support in Semi-dedicated Servers

We offer live phone support 14 hrs daily as part of the support services for every single semi-dedicated server plan that we provide. As some issues are more difficult and time-consuming, you may need to open a support ticket in case you experience such an issue, but for all general, billing or minor tech issues you can always call us and we'll help you quickly to save you the time you'll need to spend on creating a support ticket. Even if you don't have an account yet, you are able to find out if you can host your internet sites on our innovative cloud platform or you'll be able to receive any other general info about our semi-dedicated services. We have local phone numbers in the USA, the UK and Australia as well as a global number, therefore you will be able to call the one which is nearer to your location.