A lot of users who begin using their very first web hosting account, or change companies, normally have enquiries with respect to how given operations are carried out or experience predicaments when setting up different things like emails, site settings, etc. That’s why, a lot of web hosting providers have prepared documentation with frequently asked questions and issues in order to help their clients obtain information quickly and easily. Consequently, the customer care staff can dedicate more time to actual issues that some customers may be encountering, since the solution for the smaller things will be available on the web and customers can easily deal with them without contacting the client care team. Having comprehensive documentation is pretty important, particularly for new users with no prior experience at all, as the hosting service entails a large number of features and lots of people can get baffled about what to do. A good knowledge base can both help you execute the procedures that you wish and acquaint yourself with how the web hosting service works as a whole.

Extensive Online Documentation in Web Hosting

All web hosting that we are offering feature a comprehensive knowledge base where you can find all you may ever need to know with regards to your hosting account. Irrespective of whether you’re intending to create a new MySQL database, to redirect a domain using an .htaccess file or to create an e-mail account on your desktop computer or telephone, you can simply read our step-by-step help articles and all the information that you require will be there. When you go to a specific section of the Hepsia hosting Control Panel, you’ll see articles that pertain to the functions that you can access through it. If you wish to check the whole archive of articles and get informed about all the functions that Hepsia is offering, or simply to read general information about the hosting service, you can examine the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve made every effort to cover any challenge that you may possibly come across, but in case you do not find what you are searching for, you can always get in touch with us, as our help desk support staff representatives are at your disposal 24x7x365.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which comes with our semi-dedicated servers, will permit you to access the exhaustive online documentation that we have prepared for you. The articles feature general info about our services, instructive manuals about the various features that you can use, together with troubleshooting guidelines that can help you rectify common issues that you might experience. The topics that we have covered encompass basically everything, from easy things such as how to host a brand-new domain in your account, to more complex ones such as which SSH commands can be executed on the semi-dedicated servers. Articles that are dedicated to the features of a particular Control Panel section will always be available in the right corner of the page that you’re on, whilst the complete article list can be accessed through the all-encompassing Help section.